Privacy Policy

Introduction

Vivabest Psychiatry PLLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, maintain, and disclose information when you visit or interact with our website (the “Website”).

By accessing or using the Website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website. We may update this policy at any time, and any changes are effective immediately upon posting. Your continued use of the Website indicates acceptance of these changes, so please review this page periodically.

Scope of this Policy

This policy applies to information collected:

  • Through the Website
  • Via email, phone, text, or other electronic communications between you and the Website
  • Through mobile or desktop apps linked to the Website
  • When interacting with our ads or content on third-party platforms that link to this Privacy Policy

This policy does not apply to information collected:

  • Offline or through any other site operated by us or our affiliates
  • By any third party (including affiliates), including through any content or advertising linked to or from the Website
Information We Collect

We collect various types of information, including:

  • Personal Information: such as your name, email, phone number, or postal address
  • Non-identifiable information: information that does not directly identify you
  • Technical and Usage Information: such as IP address, browser type, and website activity

We may collect information:

  • Directly from you when you provide it
  • Automatically via tracking technologies
  • From third parties, such as partners or vendors
Information You Provide

You may provide us information by:

  • Filling out forms (e.g., registration, service requests)
  • Participating in surveys or promotions
  • Corresponding via email or contact forms
  • Making purchases or transactions
  • Posting user-generated content in public areas of the Website

Please note: User contributions shared publicly are at your own risk. While we may limit access to certain pages, we cannot guarantee absolute privacy or prevent others from copying or sharing that content.

Information We Collect Automatically

We use automated tools to collect technical and browsing data, such as:

  • Pages visited, location data, and device/browser info
  • IP addresses, cookies, web beacons, and local storage data
  • Clickstream behavior and interaction with ads or forms
  • Geo-location and session analytics

Technologies we use include:

  • Cookies: small files stored on your device to remember preferences
  • Flash Cookies: similar to browser cookies but managed separately
  • Web Beacons: small graphics in emails or pages that track interaction
  • JavaScript and third-party analytics for interaction tracking
  • Trackable phone numbers and offline data
  • Geo-targeting tools to customize content based on your location

You can adjust your browser settings to limit or disable cookies, though some features may not function properly.

Third-Party Tracking

Some content or applications on our Website may be served by third parties (e.g., ad networks or analytics providers). These entities may use cookies or tracking tools to collect information about your browsing behavior over time and across different websites. We do not control these technologies and recommend reviewing their privacy policies if you have concerns.

How We Use Your Information

We use collected data to:

  • Operate and personalize the Website
  • Provide services, respond to inquiries, and process transactions
  • Send account notices, updates, and marketing communications
  • Improve website performance, security, and content relevance
  • Fulfill legal obligations or enforce our rights
  • Display relevant ads or content based on your interests
  • Support business operations and analytics

We may contact you about services or products that may interest you. You may opt out of marketing at any time.

Disclosure of Your Information

We may share your information:

  • With our affiliates, subsidiaries, or service providers bound by confidentiality
  • With buyers/successors in the event of a business transfer
  • With third-party marketers (with your consent)
  • To comply with legal obligations or regulatory requests
  • To enforce our terms, billing, or protect the rights of others
  • As otherwise described when the information is provided

Note: Your mobile number and communications will not be sold or shared with third parties for marketing.

Changes to this Policy

We will post any updates to this Privacy Policy on this page. If we make significant changes, we will also provide notice on our homepage. You are responsible for keeping your contact information current and checking this policy periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: hello@vivabest.com

Last Updated: July 11, 2025

Terms of Service

Welcome to Vivabest Psychiatry PLLC (“Vivabest,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and related platforms (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Medical Disclaimer

Vivabest Psychiatry PLLC provides mental health services through licensed professionals. The content on this website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding any medical condition. Do not disregard or delay seeking professional medical advice based on information obtained from this site

2. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Services unless you are accessing care as a minor with proper parental or guardian consent.

3. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not:

  • Misrepresent your identity or impersonate another person;
  • Interfere with the operation of our Services;
  • Transmit any unauthorized advertisements or spam;
  • Engage in any behavior that is threatening, abusive, or harmful.
4. Appointments and Cancellations

You are responsible for attending scheduled appointments. Missed or late cancellations may be subject to a fee in accordance with our clinic policy. Emergency situations will be considered on a case-by-case basis.

5. Payment and Insurance

Payment is due at the time of service unless otherwise arranged. If you are using insurance, you are responsible for verifying coverage and understanding your benefits. Any copayments, deductibles, or fees not covered by insurance are your responsibility.

6. Privacy and Confidentiality

We are committed to maintaining the confidentiality of your personal and health information in accordance with HIPAA and applicable privacy laws. Please review our Privacy Policy for full details on how we collect, use, and protect your information.

7. Account Security

If you create a patient portal or online account with us, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately if you suspect unauthorized access or use of your account.

8. Intellectual Property

All content on our Website and Services—including text, graphics, logos, and materials—is the property of Vivabest Psychiatry PLLC and protected by intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

9. Third-Party Links

Our Services may include links to third-party websites or services. Vivabest is not responsible for the content, accuracy, or privacy practices of such third parties. Use of third-party websites is at your own risk.

10. Service Modifications

We may modify, suspend, or discontinue any part of the Services at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation.

11. Limitation of Liability

To the fullest extent permitted by law, Vivabest Psychiatry PLLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the effective date. Continued use of our Services after changes are posted constitutes your acceptance of those changes.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at:
hello@vivabest.com

Last Updated: July 11, 2025

Accessibility

Overview

At Vivabest Psychiatry PLLC, we are committed to providing a digitally accessible experience for all users, including individuals with disabilities.

Website Accessibility

We have implemented a variety of accessibility enhancements using tools such as WAVE, Google Lighthouse, and VoiceOver. These efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA — the most widely adopted standard — to ensure our website is inclusive, usable, and user-friendly.

Assistive Devices

Clients and guests are welcome to use their personal assistive devices when accessing our services. If a device or technology is incompatible with our facilities, we will collaborate with you to provide full and equal access through alternative solutions.

If you are looking for alternatives to your mouse and keyboard, speech recognition software such as Dragon Naturally Speaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

Companions and Service Animals

Companions, guide dogs, and other service animals are welcome to accompany guests with disabilities while visiting our facility. We are also committed to providing respectful and attentive personal assistance upon request.

Modifications to Policies or Procedures

We will make reasonable modifications to our policies or procedures when necessary to ensure full and equal access to our facility, website, and communication channels for all clients and guests.

Our Commitment
  • We aim to deliver an accessible and seamless experience for every visitor.

  • We are continuously working to enhance the accessibility and usability of our website.

  • We value your feedback and are committed to addressing accessibility concerns promptly.

Feedback and Contact Information

If you encounter any accessibility issues or have suggestions for improvement, please contact us at hello@vivabest.com. Your input is important and helps us ensure our services are accessible to everyone.

Last Updated: July 11, 2025

Disclaimer

Please read this Disclaimer carefully before using the www.vivabest.com website (the “Website”), operated by Vivabest Psychiatry PLLC (“we,” “us,” or “our”). This Disclaimer outlines important limitations of our liability. By accessing or using the Website, you agree to comply with and be bound by the terms outlined herein. If you do not agree with any part of this Disclaimer, you are not authorized to access or use the Website.

This Disclaimer applies to all users, including but not limited to visitors, clients, and any individuals accessing the Website.

Advertising Disclaimer

The Website may feature advertisements or links to products, services, or information provided by third parties. We do not make any representations or warranties regarding the accuracy, suitability, or quality of such third-party content. Inclusion of such advertisements does not imply endorsement or recommendation by Vivabest Psychiatry PLLC. Clicking on these links will direct you to external websites not operated or controlled by us. We encourage you to review the Privacy Policies and Terms and Conditions of any third-party websites you visit, as we are not responsible for their practices.

Modifications

Vivabest Psychiatry PLLC reserves the right to modify, update, or remove content or services on www.vivabest.com at any time without prior notice. We may also revise this Disclaimer at our discretion, and any changes will take effect immediately upon posting.

Contact

If you have any questions or concerns about this Disclaimer, please contact us at:

hello@vivabest.com

Last Updated: July 11, 2025